Featured Articles & FAQs
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How to view a time-lapse animation of power production in Enlighten Manager
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Where can I find a bell curve of my system’s production?
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How recent is the information I see in Enlighten?
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How can I see which devices on my system are having problems?
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Range extension via a USB Extender
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Enphase software updates - 21.03.02
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How to retire a Microinverter from Enlighten manager?
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Enlighten Software Updates - 21.04.1
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Enlighten mobile new features
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How to find an Envoy to Connect to?
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Does Enphase have a mobile app?
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How do I save my login information?
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Why is no site id generated in the Enphase Installer Toolkit when I am offline?
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Will all my previous systems details be available in the new Enphase Installer Toolkit?
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What is Enphase Installer Toolkit?
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How does the Activation checklist work?
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Get Started with Service Manager
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How do I troubleshoot a Production Issue system status?
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Service-on-the-Go
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How can I see data for a particular device (rather than the whole system)?
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Where do I find my User ID and the system Site ID?
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How do I reset my password?
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Why are all of my panels changing color at the same time (no shading pattern)?
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How can I configure the source of energy production that's shown in Enlighten?
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How can I change what’s displayed on the Activations List?
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How do I register a system in Enlighten?
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Why does the power graph show battery charge when consumption exceeds production?
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Replace an Envoy and Update Enlighten
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How do I report a problem?
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What are Enlighten's system requirements?
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How do I customize the welcome email that my customers receive?
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How do I set my email preferences?
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How do I add or modify a branch office?
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Where do I find Installer Toolkit Help?
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New to Enphase?
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Where do I find the Environmental Benefits?
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Enphase Installer Toolkit Mobile App
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How does Enlighten Manager show consumption data?
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I know that a system has a consumption meter installed. Why can’t I see the data in Enlighten?
Featured Videos
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Introduction to your Systems List in Enlighten Manager
Use your Systems List to quickly sort your systems by Name, City or Status
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Service-on-the-Go with Enlighten Manager and Installer Toolkit
Learn how to use Service-on-the-Go to quickly process returns and replacements and reduce truckrolls. Service-on-the-Go removes the administrative steps in device replacements. Devices are automatically retired, replaced and the array updated in Enlighten
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Service-on-the-Go with Installer Toolkit
Use Service-on-the-Go from Installer Toolkit to submit warranty claims, and retire & replace devices with just a few clicks.
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Service-on-the-Go
Self-service return and replacement to help you manage devices with just a few clicks
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Get Started with Service Manager
Use Enphase Service Manager to submit support requests and warranty claims online
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Why is my battery not charging at full capacity when production exceeds consumption?
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Edit an Array in Enlighten
Learn how to edit an existing array in Enlighten using the Array Builder
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Build a Complex Array in Enlighten
Learn how to build a complex array in Enlighten using the Array Builder
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Build a Simple Array in Enlighten
Learn how to build a simple array in Enlighten using the Array Builder
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Replace an Envoy and Update Enlighten
How to replace an Envoy using your Installer Toolkit app
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How do I access the Envoy-S or IQ Envoy's local web interface?
Learn how to access the Envoy's built-in web interface from your computer or mobile device.
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How to select a grid profile using Installer Toolkit
Watch this video to learn how to apply the a grid profile using Installer Toolkit and then generate a compliance report for your utility.
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AC Module RMA Process in Installer Toolkit
In this video, we’ll demonstrate how to use the Installer Toolkit to replace a component of an AC module - either the microinverter or the PV module. This process applies to AC modules only and not stand-alone microinverters.
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Locating a System in Installer Toolkit
In this video, we’ll demonstrate how locate a system in the Installer Toolkit Mobile App.
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How to Install and Commission the Enphase Storage System Using the Installer Toolkit Mobile App
Watch this pre-recorded webinar to learn how to prepare for and complete the mechanical installation of the Enphase AC Battery and how to commission the complete system using the Installer Toolkit Mobile App.