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Featured Articles & FAQs

View All

  • How can I see which devices on my system are having problems?

  • Range extension via a USB Extender

  • Enphase software updates - 21.03.02

  • How to retire a Microinverter from Enlighten manager?

  • Enlighten Software Updates - 21.04.1

  • Enlighten mobile new features

  • How to find an Envoy to Connect to?

  • Does Enphase have a mobile app?

  • How recent is the information I see in Enlighten?

  • How do I view a time-lapse animation of the system power production?

  • How do I save my login information?

  • Why is no site id generated in the Enphase Installer Toolkit when I am offline?

  • Will all my previous systems details be available in the new Enphase Installer Toolkit?

  • What is Enphase Installer Toolkit?

  • How does the Activation checklist work?

  • Get Started with Service Manager

  • How do I troubleshoot a Production Issue system status?

  • Service-on-the-Go

  • How can I see data for a particular device (rather than the whole system)?

  • Where do I find my User ID and the system Site ID?

  • How do I reset my password?

  • Why are all of my panels changing color at the same time (no shading pattern)?

  • How can I configure the source of energy production that's shown in Enlighten?

  • How can I change what’s displayed on the Activations List?

  • How do I register a system in Enlighten?

  • Why does the power graph show battery charge when consumption exceeds production?

  • Replace an Envoy and Update Enlighten

  • How do I report a problem?

  • What are Enlighten's system requirements?

  • How do I customize the welcome email that my customers receive?

  • How do I set my email preferences?

  • How do I add or modify a branch office?

  • Where can I find a bell curve of my system’s production?

  • Where do I find Installer Toolkit Help?

  • New to Enphase?

  • Where do I find the Environmental Benefits?

  • Enphase Installer Toolkit Mobile App

  • How does Enlighten Manager show consumption data?

  • I know that a system has a consumption meter installed. Why can’t I see the data in Enlighten?

Featured Videos

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  • Short (<6 minutes)

    Assigning Microinverter Serial Numbers on Your iOS Device

    Learn how to assign microinverter serial numbers to a module location if the microinverters have been detected by an Envoy but not yet placed in an array.

  • Installer Toolkit, Installation, Track, Configure Site Short (<6 minutes)

    Configuring an Envoy-S Metered with Installer Toolkit

    Learn how to use Installer Toolkit to configure the Envoy-S, commission your site and more!

  • Short (<6 minutes)

    How to select a grid profile using the Enlighten Activation form

    Watch this video to learn how to apply the a grid profile using the Enlighten Activation form and then generate a compliance report for your utility.

  • Introduction to MyEnlighten

    Watch this short video for an introduction to MyEnlighten cloud-based monitoring.

View All Videos

  • Enlighten Software Updates - 21.04.1

  • Enlighten mobile new features

  • Enphase software updates - 21.03.02

  • Best practices to be followed while commissioning IQ 7G+

  • How to retire a Microinverter from Enlighten manager?

  • How to find an Envoy to Connect to?

  • Commissioning Guide Installer Toolkit

  • Range extension via a USB Extender

  • How do I download the Enphase installer Toolkit app?

  • How do I update the software of an Envoy from the Enphase Installer Toolkit?

  • How do I access the help section and video library in the Enphase Installer Toolkit?

  • How do I request to return a microinverter?

  • How can I place a microinverter replacement request in Enphase Installer Toolkit?

  • How do I generate and send a summary report from Enphase Installer Toolkit?

  • What are the different states of the Encharge?

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