103 Results
Clear filtersFeatured Articles & FAQs
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Replace an Envoy and Update Enlighten
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How can I configure the source of energy production that's shown in Enlighten?
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Service-on-the-Go
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Get Started with Service Manager
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How do I register a system in Enlighten?
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How do I save my login information?
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How can I change what’s displayed on the Activations List?
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How do I report a problem?
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How does Enlighten Manager show consumption data?
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How recent is the information I see in Enlighten?
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I know that a system has a consumption meter installed. Why can’t I see the data in Enlighten?
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Why are all of my panels changing color at the same time (no shading pattern)?
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What are Enlighten's system requirements?
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How do I view a time-lapse animation of the system power production?
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How do I troubleshoot an Envoy Not Reporting system status?
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How can I see data for a particular device (rather than the whole system)?
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How can I see which microinverters on my system are having problems?
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Why does the power graph show battery charge when consumption exceeds production?
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Where do I find the Environmental Benefits?
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Where can I find a bell curve of my system’s production?
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How do I troubleshoot a Production Issue system status?
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How does the Activation checklist work?
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How do I reset my password?
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Where do I find my User ID and the system Site ID?
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How do I customize the welcome email that my customers receive?
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How do I set my email preferences?
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How do I add or modify a branch office?
Featured Videos
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Replace an Envoy and Update Enlighten
How to replace an Envoy using your Installer Toolkit app
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Service-on-the-Go
Self-service return and replacement to help you manage devices with just a few clicks
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Enphase IQ System Installation Training
Watch a detailed walkthrough of the new Enphase IQ microinverter system installation process
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Service-on-the-Go with Enlighten Manager and Installer Toolkit
Learn how to use Service-on-the-Go to quickly process returns and replacements and reduce truckrolls.
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Locating a System in Installer Toolkit
In this video, we’ll demonstrate how locate a system in the Installer Toolkit Mobile App.
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Get Started with Service Manager
Use Enphase Service Manager to submit support requests and warranty claims online
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Service-on-the-Go with Installer Toolkit
Use Service-on-the-Go from Installer Toolkit to submit warranty claims, and retire & replace devices with just a few clicks.
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How do I register a system in Enlighten?
Learn how to log into Enlighten once your installer has completed your system installation.
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Connecting to an Envoy Using AP Mode on Your iOS Device
Learn how to place the Envoy in AP Mode and connect to the Envoy's private network using Installer Toolkit on your iOS device.
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How do I disable and enable power production?
With Enphase’s one-button standby mode, you can remotely disable and enable power production using Enlighten Manager in the office or on the job site.
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Introduction to MyEnlighten
Watch this short video for an introduction to MyEnlighten cloud-based monitoring.
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Why does the power graph show battery charge when consumption exceeds production?
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How can I configure the source of energy production that's shown in Enlighten?
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Configuring an Enphase System with the Envoy-S Metered and Installer Toolkit
Learn how to use Installer Toolkit to confirm a successful installation of Enphase Microinverters, enable meters, configure AC Batteries, set Tariff Rate Structure and connect the Envoy-S for reporting to Enlighten.
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How can I change the owner of a system?