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Featured Articles & FAQs

View All

  • How to view a time-lapse animation of power production in Enlighten Manager

  • Where can I find a bell curve of my system’s production?

  • How recent is the information I see in Enlighten?

  • How can I see which devices on my system are having problems?

  • Enphase software updates - 21.03.02

  • Enlighten Software Updates - 21.04.1

  • Does Enphase have a mobile app?

  • How do I save my login information?

  • How does the Activation checklist work?

  • Get Started with Service Manager

  • How do I troubleshoot a Production Issue system status?

  • Service-on-the-Go

  • How can I see data for a particular device (rather than the whole system)?

  • Where do I find my User ID and the system Site ID?

  • How do I reset my password?

  • Why are all of my panels changing color at the same time (no shading pattern)?

  • How can I configure the source of energy production that's shown in Enlighten?

  • How can I change what’s displayed on the Activations List?

  • How do I register a system in Enlighten?

  • Why does the power graph show battery charge when consumption exceeds production?

  • Replace an Envoy and Update Enlighten

  • How do I report a problem?

  • How do I customize the welcome email that my customers receive?

  • What are Enlighten's system requirements?

  • How do I set my email preferences?

  • How do I add or modify a branch office?

  • New to Enphase?

  • Where do I find the Environmental Benefits?

  • How does Enlighten Manager show consumption data?

  • I know that a system has a consumption meter installed. Why can’t I see the data in Enlighten?

Featured Videos

View All

  • Short (<6 minutes)

    How to select a grid profile using the Enlighten Activation form

    Watch this video to learn how to apply the a grid profile using the Enlighten Activation form and then generate a compliance report for your utility.

  • Service-on-the-Go

    Service-on-the-Go

    Self-service return and replacement to help you manage devices with just a few clicks

  • Short (<6 minutes)

    Service-on-the-Go with Enlighten Manager and Installer Toolkit

    Learn how to use Service-on-the-Go to quickly process returns and replacements and reduce truckrolls. Service-on-the-Go removes the administrative steps in device replacements. Devices are automatically retired, replaced and the array updated in Enlighten

  • MyEnlighten Consumption Monitoring Video Thumbnail Short (<6 minutes)

    MyEnlighten Consumption Monitoring Walkthrough

    Learn how you can monitor your energy usage with MyEnlighten. (Requires installation of optional hardware.)

View All Videos

  • NEW Array Builder: (3) Assign Microinverters to an Array in Enlighten

    Learn how to assign microinveter serial numbers to an array layout using the new array builder.

  • NEW Array Builder: (2) Build a Complex Rooftop Layout in Enlighten

    Learn how to build a complex rooftop array layout using the new array builder.

  • NEW Array Builder: (1) Build a Simple Array Layout in Enlighten

    Follow this step-by-step to create a simple array layout using the new array builder.

  • Build a Complex Array in Enlighten

    Learn how to build a complex array in Enlighten using the Array Builder

  • Build a Simple Array in Enlighten

    Learn how to build a simple array in Enlighten using the Array Builder

  • Getting Started Guide: Activating an Enphase System

  • How do I register a system in Enlighten?

  • Mobile Connect Install Guide

    Installation guide for Mobile Connect

  • What is Activation?

    Understand the concept of Activation in Enlighten and how it works

  • How to select a grid profile using the Enlighten Activation form

    Watch this video to learn how to apply the a grid profile using the Enlighten Activation form and then generate a compliance report for your utility.

  • How does the Activation checklist work?

    Read about the Enlighten Activation checklist and how it helps with system installation

  • What is required to pass Stage 2 - Connecting?

    Learn about "Stage 2 - Connecting" of the Activation checklist and find out what it takes to complete this stage of the activation.

  • What is required to pass Stage 3 – Good Communications Established?

    Learn the factors that determine when Stage 3 of the Activation checklist - Good Commuincations Established - is complete

  • What is required to pass Stage 3 – System Operation Verified?

    Read how Stage 3 of the Activation checklist - System Operation Verified - works

  • What is required to pass Stage 4 – Arrays Built?

    Understand what determines the completion of Stage 4 - Arrays Built - of the Activation checklist

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