Featured Articles & FAQs
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How do I add or modify a branch office?
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How does the Activation checklist work?
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How do I troubleshoot a Production Issue system status?
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Get Started with Service Manager
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Service-on-the-Go
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How do I save my login information?
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What should I know about systems using a cellular modem for reporting to Enlighten?
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How do I report a problem?
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How can I change what’s displayed on the Activations List?
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How recent is the information I see in Enlighten?
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How does Enlighten Manager show consumption data?
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Why are all of my panels changing color at the same time (no shading pattern)?
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I know that a system has a consumption meter installed. Why can’t I see the data in Enlighten?
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How do I view a time-lapse animation of the system power production?
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What are Enlighten's system requirements?
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How can I see data for a particular device (rather than the whole system)?
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How do I troubleshoot an Envoy Not Reporting system status?
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How can I see which devices on my system are having problems?
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Where do I find the Environmental Benefits?
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Where can I find a bell curve of my system’s production?
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How do I reset my password?
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Where do I find my User ID and the system Site ID?
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How do I customize the welcome email that my customers receive?
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How do I set my email preferences?
Featured Videos
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Short (<6 minutes)
Customizing the Installer Dashboard
Learn about the customization features of the Enphase Enlighten Manager Installer Dashboard.
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Short (<6 minutes)
How to set grid profile during Enlighten Activation
See how to set grid profiles during Enphase Enlighten activaton
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Short (<6 minutes)
Connecting to an Envoy-S Using AP Mode on Your iOS Device
Learn how to place the Envoy in AP Mode and connect to the Envoy's private network using Installer Toolkit on your iOS device.
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Short (<6 minutes)
Connecting to an Envoy-S Using AP Mode on Your Android Device
Learn how to place the Envoy in AP Mode and connect to the Envoy's private network using Installer Toolkit on your Android device.
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How do I add a new Enlighten user?
Learn how to modify Enlighten user profiles, or add new users
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How do I reset my password?
Get the steps to change or reset your Enlighten password
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How do I provide a System Owner with Enlighten Manager?
Get tips on how to install Enlighten Manager on a system owner's device
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How do I upload an Enphase installation map during an Enlighten activation?
Understand the options available to work with the Enphase installation map and Enlighten activation
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What is required to pass Stage 4 – System Operational?
Learn how Enlighten Manager determines that Stage 4 - Systems Operational - of the Activation checklist - has been completed
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What is required to pass Stage 4 – Arrays Built?
Understand what determines the completion of Stage 4 - Arrays Built - of the Activation checklist
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What is required to pass Stage 3 – System Operation Verified?
Read how Stage 3 of the Activation checklist - System Operation Verified - works
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What is required to pass Stage 2 – Connecting?
Get the details of Stage 2 of the Activation checklist - Connecting
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How does the Activation checklist work?
Read about the Enlighten Activation checklist and how it helps with system installation
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What is Activation?
Understand the concept of Activation in Enlighten and how it works
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How do I update the Envoy software using Enlighten Manager?
Get the steps on how to perform Envoy software updates through Enlighten Manager
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How do I troubleshoot a Production Issue system status?
Learn about the Production Issue system status and how it can help solve performance issues
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How can I use Enlighten to market my company?
Learn about resources available through Enphase to help promote your company
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How do I use the Installer Reference List?
Get details on how the Installer Reference List works, and how it might be useful for you.
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How do I export a list of my systems?
Review exporting options for the Enlighten Systems List
