Envoy Support

Getting Started Guide: IQ Envoy and Envoy-S Software Update

This getting started guide is for the on-site electrician, foreman, or office team member who is responsible for updating the Enphase IQ Envoy or Envoy-S software.

Getting Started Guide: IQ Envoy and Envoy-S Internet Connectivity

Use this guide to ensure that the IQ Envoy or Envoy-S is connected to the web monitoring system.

Getting Started Guide: Troubleshooting Installation Issues Using Installer Toolkit

Follow this step-by-step guide to troubleshoot common installation issues for new installs.

Getting Started Guide: System Verification Using Installer Toolkit

Get Started with Service Manager

Use Enphase Service Manager to submit support requests and warranty claims online

Configuring an Envoy-S Metered with Installer Toolkit

Learn how to use Installer Toolkit to confirm a successful installation of Enphase microinverters and AC Batteries, enable production and consumption metering, and connect the Envoy-S for reporting to Enlighten.

How do I troubleshoot an Envoy Not Reporting system status?

Get the steps on how to diagnose system status messages

Configuring an Envoy-S Standard with Installer Toolkit

Learn how to use Installer Toolkit to confirm a successful installation of Enphase microinverters and connect the Envoy for reporting to Enlighten.

Connecting to an Envoy-S Using AP Mode on Your Android Device

Learn how to place the Envoy in AP Mode and connect to the Envoy's private network using Installer Toolkit on your Android device.

Connecting to an Envoy-S Using AP Mode on Your iOS Device

Learn how to place the Envoy in AP Mode and connect to the Envoy's private network using Installer Toolkit on your iOS device.

How it works Animation

Get a brief introduction to the Enphase M15 Microinverter

Configuring the LCD Envoy with Wi-Fi Adapter

Learn how to setup the Envoy using the wireless adapter.