Featured Articles & FAQs
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How do I add or modify a branch office?
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How does the Activation checklist work?
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How do I troubleshoot a Production Issue system status?
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Get Started with Service Manager
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Service-on-the-Go
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How do I save my login information?
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What should I know about systems using a cellular modem for reporting to Enlighten?
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How do I report a problem?
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How can I change what’s displayed on the Activations List?
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How recent is the information I see in Enlighten?
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How does Enlighten Manager show consumption data?
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Why are all of my panels changing color at the same time (no shading pattern)?
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I know that a system has a consumption meter installed. Why can’t I see the data in Enlighten?
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How do I view a time-lapse animation of the system power production?
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What are Enlighten's system requirements?
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How can I see data for a particular device (rather than the whole system)?
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How do I troubleshoot an Envoy Not Reporting system status?
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How can I see which devices on my system are having problems?
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Where do I find the Environmental Benefits?
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Where can I find a bell curve of my system’s production?
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How do I reset my password?
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Where do I find my User ID and the system Site ID?
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How do I customize the welcome email that my customers receive?
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How do I set my email preferences?
Featured Videos
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Short (<6 minutes)
Customizing the Installer Dashboard
Learn about the customization features of the Enphase Enlighten Manager Installer Dashboard.
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Short (<6 minutes)
How to set grid profile during Enlighten Activation
See how to set grid profiles during Enphase Enlighten activaton
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Short (<6 minutes)
Connecting to an Envoy-S Using AP Mode on Your iOS Device
Learn how to place the Envoy in AP Mode and connect to the Envoy's private network using Installer Toolkit on your iOS device.
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Short (<6 minutes)
Connecting to an Envoy-S Using AP Mode on Your Android Device
Learn how to place the Envoy in AP Mode and connect to the Envoy's private network using Installer Toolkit on your Android device.
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How does Enlighten Manager show consumption data?
Learn how to view your consumption data collected from the Envoy-S Metered in Enlighten Manager
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How can I change what’s displayed on the Activations List?
Learn how to modify Systems List items and preferences
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What should I know about systems using a cellular modem for reporting to Enlighten?
Learn how how to sort your systems list to monitor systems that are using cellular internet connections
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How do I change my temperature reading to Celsius or Fahrenheit?
Learn how you can change the temperature display units in Enlighten.
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How do I add or modify a branch office?
Learn how you can add and modify office branch locations to your company's Enlighten account.
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How do I change my email address?
Brief overview on how to update or change your account email address.
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How do I set my email preferences?
Learn how to manage your Enlighten email alert settings
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How do I customize the welcome email that my customers receive?
Learn how to add your company information and customize the message your customer receives when they gain access to Enlighten.
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How does Enphase handle credit card charges?
Learn how how Enphase processes credit card information for the purchase of Enlighten Manager
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Where do I find my User ID and the system Site ID?
Learn how to find your User ID and Site ID in Enlighten.
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How do I use the Envoy page?
Learn about Enlighten's Envoy features and how to get the most from them
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How do I co-brand the MyEnlighten view with my company information?
Read how to modify features of customer Enlighten pages, such as how to co-brand the MyEnlighten view
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How do I add a company logo to my customers’ Enlighten pages?
Learn how to modify features of customer Enlighten pages, such as adding a company logo
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What is an Enlighten Manager Demonstration User?
Understand the purpose of the Enlighten Manager Demonstration User and how it can benefit installers
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How do I add a new Enlighten user?
Learn how to modify Enlighten user profiles, or add new users
