Featured Articles & FAQs
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How do I add or modify a branch office?
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How does the Activation checklist work?
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How do I troubleshoot a Production Issue system status?
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Get Started with Service Manager
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Service-on-the-Go
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How do I save my login information?
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What should I know about systems using a cellular modem for reporting to Enlighten?
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How do I report a problem?
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How can I change what’s displayed on the Activations List?
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How recent is the information I see in Enlighten?
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How does Enlighten Manager show consumption data?
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Why are all of my panels changing color at the same time (no shading pattern)?
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I know that a system has a consumption meter installed. Why can’t I see the data in Enlighten?
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How do I view a time-lapse animation of the system power production?
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What are Enlighten's system requirements?
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How can I see data for a particular device (rather than the whole system)?
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How do I troubleshoot an Envoy Not Reporting system status?
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How can I see which devices on my system are having problems?
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Where do I find the Environmental Benefits?
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Where can I find a bell curve of my system’s production?
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How do I reset my password?
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Where do I find my User ID and the system Site ID?
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How do I customize the welcome email that my customers receive?
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How do I set my email preferences?
Featured Videos
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Why don’t I see numbers on my panels?
Understand possible reasons why Enlighten is not displaying numbers on your screen
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How do I set default preferences for the view and graph?
Get details on how to modify your settings for displaying system data in Enlighten
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How do I change the date range or switch from energy to power?
Learn how to alter variables like date and energy on the View and Graph screens
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How do I use the array view?
See how to access and navigate Enlighten's array view
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How can I see which devices on my system are having problems?
See how to check on the performance of each microinverter in your system
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How can I see data for a particular device (rather than the whole system)?
Discover various ways you can zoom in with Englighten Manager to view data for an individual device
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How do I view a time-lapse animation of the system power production?
Learn how to view a time-lapse animation of power production in Enlighten Manager
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Why are all of my panels changing color at the same time (no shading pattern)?
Understand why Enlighten displays individual and system-level data in different ways