Featured Articles & FAQs
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How do I add or modify a branch office?
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How does the Activation checklist work?
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How do I troubleshoot a Production Issue system status?
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Get Started with Service Manager
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Service-on-the-Go
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How do I save my login information?
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What should I know about systems using a cellular modem for reporting to Enlighten?
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How do I report a problem?
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How can I change what’s displayed on the Activations List?
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How recent is the information I see in Enlighten?
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How does Enlighten Manager show consumption data?
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Why are all of my panels changing color at the same time (no shading pattern)?
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I know that a system has a consumption meter installed. Why can’t I see the data in Enlighten?
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How do I view a time-lapse animation of the system power production?
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What are Enlighten's system requirements?
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How can I see data for a particular device (rather than the whole system)?
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How do I troubleshoot an Envoy Not Reporting system status?
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How can I see which devices on my system are having problems?
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Where do I find the Environmental Benefits?
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Where can I find a bell curve of my system’s production?
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How do I reset my password?
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Where do I find my User ID and the system Site ID?
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How do I customize the welcome email that my customers receive?
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How do I set my email preferences?
Featured Videos
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How do I disable and enable power production?
With Enphase’s one-button standby mode, you can remotely disable and enable power production using Enlighten Manager in the office or on the job site.
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Labor Reimbursement for Warranty Service<br>(Effective November 1, 2020)
Belgium, Denmark, France, Germany, Hungary, Luxembourg, Netherlands, Poland, Portugal, Republic of Ireland, Spain, Switzerland, and the United Kingdom
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Get Started with Service Manager
Use Enphase Service Manager to submit support requests and warranty claims online
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Service-on-the-Go
Self-service return and replacement to help you manage devices with just a few clicks
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How can I change the owner of a system?
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How can I update information about a system owner?
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How can I find a system based on its owner or location?
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How do I troubleshoot a Meter Issue system status?
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How do I troubleshoot a Storage Inactive system status?
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How do I troubleshoot an ACB Not Reporting System status?
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How do I troubleshoot a Meter Failed to Report status?
Get the steps on how to diagnose system status messages
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What is required to pass Stage 3 – Good Communications Established?
Learn the factors that determine when Stage 3 of the Activation checklist - Good Commuincations Established - is complete
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How do I troubleshoot an Envoy Not Reporting system status?
Get the steps on how to diagnose system status messages
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How do I troubleshoot a Microinverters Not Reporting system status?
Get the steps on how to diagnose system status messages
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What are Enlighten's system requirements?
Review the system requirements for Enlighten
