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52 Results

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  • How do I read the Envoy LCD?

  • How does noise affect power line communications?

  • Reconnecting your LCD Envoy

  • Who do I contact if I need repairs?

  • What does it mean when the Envoy displays the IP address 169.254.120.1?

  • Why is the LCD screen on the Envoy blank?

  • What does it mean when the Envoy displays -Web?

  • How can I improve communications between the Envoy and the microinverters?

  • Reconnect your IQ Envoy or Envoy S to a Wi-Fi network using the Enphase Enlighten App

  • Has your system stopped reporting data? Has your Internet WiFi password or Internet provider changed? Start here to get your system back up and running.

  • Troubleshooting Your LCD Envoy if it is Offline

  • Homeowner Series: Introduction to the Enlighten mobile app

  • Why is one of my panels producing less than the others?

  • How can I view my home's energy consumption in MyEnlighten?

  • Can I see my system energy production and energy consumption as a graph?

  • Introduction to MyEnlighten

  • Upgrade for per module power playback and alerts through Enlighten Manager

  • What is the difference between paid Enlighten Manager and the free per-panel energy data offering?

  • Will module color in Enlighten Mobile array view reflect module level energy performance?

  • If a module is not producing it is shown as blacked out, why didn’t I receive an alert email?

  • Why doesn’t my panel have a serial number on it?

  • How do I switch between energy and power produced?

  • Is my system producing if the array isn’t built?

  • How do I move a panel?

  • Why is the panel black?

  • Why is the panel grey (or blank)?

  • What does the overview screen tell me about my system?

  • How do I give access to my consumption data to other users?

  • How do I change my password?

  • How do I run a report?

  • MyEnlighten Consumption Monitoring Walkthrough

  • What is PowerDash?

  • MyEnlighten Introduction

  • Why does the power graph show battery charge when consumption exceeds production?

  • How often does Enlighten update the production data?

  • How do I choose my default view for Energy Production and Consumption?

  • What should I know if my system uses a cellular modem for reporting to Enlighten?

  • What is an SREC?

  • How do I read the Envoy LCD?

  • What is the difference between a watt and a watt-hour?

  • How do I view or change my Wi-Fi settings on my LCD Envoy?

  • How does the Enphase Home Energy System work?

  • What is the current process of transfer of ownership and will it change with Encare?

  • I don't like to use a credit card. Can I send a cheque?

  • What is the Envoy?

  • What is Encare?

  • How will home owners be able to sign up for Enlighten Manager and how is it different from the way they can upgrade today?

  • How do customers or installers provide feedback on services including bugs?

  • Will users of third-party owned systems have access to Enlighten Manager Upgrade on Encare?

  • Can installers access the Encare portal?

  • The system won't take my credit card number. Can you take my card over the phone?

  • Does my lifetime subscription of Enlighten Manager transfer to the new homeowner when I sell my home?

  • Can I cancel my lifetime subscription to Enlighten Manager?

  • If I subscribe for a monthly subscription to Enlighten Manager, how will I be able to cancel the subscription?

  • How do home owners or installers log into access these service subscriptions?

  • What is covered under Enhanced Warranty Coverage?

  • How can I view my system production?

  • How can I tell how much energy my system is producing?

  • Homeowner Series: What is a kilowatt hour?

  • What do the LEDs on my AC Batteries mean?

  • Introductory Webinar for Homeowners

  • What is the AC Battery?

  • What is normal energy production for my system?

  • How much data does the Envoy upload over the broadband connection each day?

  • Welcome to Enphase for Homeowners

  • What does the "Envoy Failure" message mean?

  • How do I read the Envoy LCD?

  • What does it mean when the Envoy displays -Web?

  • How can I improve communications between the Envoy and the microinverters?

  • What does it mean when the Envoy displays the IP address 169.254.120.1?

  • How do I access the Envoy's local interface?

  • How can I tell if the Envoy is online?

  • How do I create a wireless access point on the Envoy?

  • How do I access data directly from the Envoy?

  • How do I restart or reboot the Envoy?

  • My installer went out of business. How do I find a new one?

  • How does noise affect power line communications?

  • How do I use the Menu button on the Envoy?

  • How do I Enable AP Mode on the Envoy-S or IQ Envoy?

  • How do I connect the Envoy to the Internet using Wi-Fi?

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