Featured Articles & FAQs
-
How to view a time-lapse animation of power production in Enlighten Manager
-
Where can I find a bell curve of my system’s production?
-
How recent is the information I see in Enlighten?
-
How can I see which devices on my system are having problems?
-
Range extension via a USB Extender
-
Enphase software updates - 21.03.02
-
How to retire a Microinverter from Enlighten manager?
-
Enlighten Software Updates - 21.04.1
-
Enlighten mobile new features
-
How to find an Envoy to Connect to?
-
Does Enphase have a mobile app?
-
How do I save my login information?
-
Why is no site id generated in the Enphase Installer Toolkit when I am offline?
-
Will all my previous systems details be available in the new Enphase Installer Toolkit?
-
What is Enphase Installer Toolkit?
-
How does the Activation checklist work?
-
Get Started with Service Manager
-
How do I troubleshoot a Production Issue system status?
-
Service-on-the-Go
-
How can I see data for a particular device (rather than the whole system)?
-
Where do I find my User ID and the system Site ID?
-
How do I reset my password?
-
Why are all of my panels changing color at the same time (no shading pattern)?
-
How can I configure the source of energy production that's shown in Enlighten?
-
How can I change what’s displayed on the Activations List?
-
How do I register a system in Enlighten?
-
Why does the power graph show battery charge when consumption exceeds production?
-
Replace an Envoy and Update Enlighten
-
How do I report a problem?
-
What are Enlighten's system requirements?
-
How do I customize the welcome email that my customers receive?
-
How do I set my email preferences?
-
How do I add or modify a branch office?
-
Where do I find Installer Toolkit Help?
-
New to Enphase?
-
Where do I find the Environmental Benefits?
-
Enphase Installer Toolkit Mobile App
-
How does Enlighten Manager show consumption data?
-
I know that a system has a consumption meter installed. Why can’t I see the data in Enlighten?
Featured Videos
-
How do I upload a background image to the Virtual Array?
Learn how to change preferences for the virtual array in Enlighten
-
How do I add a new Enlighten user?
Learn how to modify Enlighten user profiles, or add new users
-
How does Enlighten use estimated production?
Review estimated production and how it helps Enlighten manage your solar performance
-
How to select a grid profile using the Enlighten Activation form
Watch this video to learn how to apply the a grid profile using the Enlighten Activation form and then generate a compliance report for your utility.
-
Why are all of my panels changing color at the same time (no shading pattern)?
Understand why Enlighten displays individual and system-level data in different ways
-
What is required to pass Stage 2 - Connecting?
Learn about "Stage 2 - Connecting" of the Activation checklist and find out what it takes to complete this stage of the activation.
-
Can I choose a different weather station for a system’s weather data?
Read how Enphase selects weather forecast data in Enlighten, and how you can make changes
-
What is an Enlighten Manager Demonstration User?
Understand the purpose of the Enlighten Manager Demonstration User and how it can benefit installers
-
What reports are available?
Read about Enlighten's production report options and capability
-
How can I see which devices on my system are having problems?
See how to check on the performance of each microinverter in your system
-
What is required to pass Stage 3 – Good Communications Established?
Learn the factors that determine when Stage 3 of the Activation checklist - Good Commuincations Established - is complete
-
How do I set up a kiosk view for a system in Enlighten Manager?
Review how to select different views to monitor your system in Enlighten Manager
-
How do I add a company logo to my customers’ Enlighten pages?
Learn how to modify features of customer Enlighten pages, such as adding a company logo
-
How do I use the Installer Reference List?
Get details on how the Installer Reference List works, and how it might be useful for you.
-
Why don’t I see numbers on my panels?
Understand possible reasons why Enlighten is not displaying numbers on your screen