Featured Articles & FAQs
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Enphase software updates - 21.03.02
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Enlighten Software Updates - 21.04.1
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Does Enphase have a mobile app?
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How recent is the information I see in Enlighten?
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How do I view a time-lapse animation of the system power production?
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How do I save my login information?
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How can I see which devices on my system are having problems?
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How does the Activation checklist work?
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Get Started with Service Manager
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How do I troubleshoot a Production Issue system status?
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Service-on-the-Go
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How can I see data for a particular device (rather than the whole system)?
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Where do I find my User ID and the system Site ID?
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How do I reset my password?
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Why are all of my panels changing color at the same time (no shading pattern)?
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How can I configure the source of energy production that's shown in Enlighten?
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How can I change what’s displayed on the Activations List?
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How do I register a system in Enlighten?
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Why does the power graph show battery charge when consumption exceeds production?
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Replace an Envoy and Update Enlighten
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How do I report a problem?
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Where do I find the Environmental Benefits?
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How does Enlighten Manager show consumption data?
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I know that a system has a consumption meter installed. Why can’t I see the data in Enlighten?
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How do I customize the welcome email that my customers receive?
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What are Enlighten's system requirements?
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How do I set my email preferences?
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How do I add or modify a branch office?
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New to Enphase?
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Where can I find a bell curve of my system’s production?
Featured Videos
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Short (<6 minutes)
How to select a grid profile using the Enlighten Activation form
Watch this video to learn how to apply the a grid profile using the Enlighten Activation form and then generate a compliance report for your utility.
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Service-on-the-Go
Self-service return and replacement to help you manage devices with just a few clicks
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Short (<6 minutes)
Service-on-the-Go with Enlighten Manager and Installer Toolkit
Learn how to use Service-on-the-Go to quickly process returns and replacements and reduce truckrolls. Service-on-the-Go removes the administrative steps in device replacements. Devices are automatically retired, replaced and the array updated in Enlighten
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Short (<6 minutes)
MyEnlighten Consumption Monitoring Walkthrough
Learn how you can monitor your energy usage with MyEnlighten. (Requires installation of optional hardware.)
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NEW Array Builder: (3) Assign Microinverters to an Array in Enlighten
Learn how to assign microinveter serial numbers to an array layout using the new array builder.
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NEW Array Builder: (2) Build a Complex Rooftop Layout in Enlighten
Learn how to build a complex rooftop array layout using the new array builder.
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NEW Array Builder: (1) Build a Simple Array Layout in Enlighten
Follow this step-by-step to create a simple array layout using the new array builder.
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Service-on-the-Go with Enlighten Manager and Installer Toolkit
Learn how to use Service-on-the-Go to quickly process returns and replacements and reduce truckrolls. Service-on-the-Go removes the administrative steps in device replacements. Devices are automatically retired, replaced and the array updated in Enlighten
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Service-on-the-Go
Self-service return and replacement to help you manage devices with just a few clicks
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Edit an Array in Enlighten
Learn how to edit an existing array in Enlighten using the Array Builder
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Build a Complex Array in Enlighten
Learn how to build a complex array in Enlighten using the Array Builder
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Build a Simple Array in Enlighten
Learn how to build a simple array in Enlighten using the Array Builder
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Configuring the Time-of-Use Tariff Rate Structure in MyEnlighten
In this video we'll show you how to program the Envoy to control the AC Batteries’ charge and discharge behavior, to ensure that stored energy is saved for use when electricity cost is highest.
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Creating Company and User Accounts in Enlighten Manager
This video will explain how to create and edit company and user accounts in Enlighten Manager.
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Configure Your Enphase Storage Solution for Time-of-Use Rate Schedules
Watch this pre-recorded webinar to learn how to configure Time-of-Use settings in Installer Toolkit, Enlighten Manager and MyEnlighten.
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Enlighten Accounts Structure Overview
In this video we’ll look at the Enlighten account structure, and the types of accounts you’ll need to run your business.
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Enlighten Overview
This video will introduce you to Enlighten. We’ll provide you with an overview of the two versions of Enlighten, explain how customer accounts are created, and describe how the Installer Toolkit mobile app fits in to your daily workflow.
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Enlighten Manager for Customer Care
Have you ever wondered how to access system data to answer common customer questions? Watch this pre-recorded webinar to learn the ins and outs of Enlighten Manager for Solar Professionals.
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MyEnlighten Consumption Monitoring Walkthrough
Learn how you can monitor your energy usage with MyEnlighten. (Requires installation of optional hardware.)
