Now that we've determined that your Envoy is connected to the Internet via Wi-Fi, let's reset your Wi-Fi connection to get your Envoy back online and reporting to Enlighten.
Click here to watch a video tutorial or continue below to follow written instructions.
Make sure the Wi-Fi adapter stick is installed properly
First, make sure that the Wi-Fi adapter stick is installed in the USB port closest to the Envoy's power plug:
Make sure the Wi-Fi adapter stick is powered on
If you observe the LED light on the Wi-Fi adapter stick glowing please proceed to Network Setup.
If the Envoy is powered on, but the Wi-Fi adapter stick is not lit, the USB port itself or the adapter has failed. If this is the case, contact Enphase Customer Support and a team member will help you get back online.