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New Protections for California Solar Consumers

Aug 13, 2019

When it comes to solar, there's still a lot of misinformation out there. The California Public Utilities Commission (CPUC) wants to clear that up — and here at Enphase, we're happy to help ensure you get the best and most honest information possible before you go solar. 

Responding to the confusion many consumers encounter when shopping for solar, the CPUC has released a Solar Consumer Protection Guide. Starting September 30, the 23-page packet will be distributed to residential solar customers by solar vendors for them to review and sign. This signature from customers will be required before their homes can be connected to the utility grid in the service areas of Pacific Gas and Electric Company (PG&E), Southern California Edison (SCE), and San Diego Gas & Electric (SDG&E) — so it’s important for California homeowners to have an understanding of the guide if they’re considering solar installation. 

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The Roadmap to Solar

The bulk of the packet is an 8-step solar “roadmap” that guides consumers through the solar process. From when you first consider solar to the moment you sign the guide, the CPUC Roadmap provides checklists and additional resources to help you along the way. Here’s a quick snapshot of the 8 steps, and what each one entails.

  1. Is Solar a Good Fit for Me?

    Asks you to consider if you are a suitable candidate for solar with additional information on low-income solar programs and energy efficiency

  2. Understand Roles and Solar Process

    Breaks down the roles and installation process for homeowners, so you have a firm understanding of the steps ordinarily taken with different agencies during a solar installation.

  3. Find Qualified Solar Provider

    Assists in locating and selecting a provider, along with important questions for you to ask your solar provider before and during the installation process.

  4. Compare Financing Options

    Presents you with side-by-side comparisons of the most common financing options for solar panels, along with questions for your lender and definitions of financing terms for reference throughout the process.

  5.  Learn About Electricity Bill Savings

    Has information regarding how energy bill savings from solar systems work, including overlooked truths about potential charges you could face after a solar installation with advice on how to maximize your solar savings.

  6. Carefully Read All Paperwork

    Emphasizes the importance of solar paperwork, breaking down what to expect from each document with tips on what to look and ask for before signing. Also provides resources for consumers with further questions.

  7.  A “Before You Sign” Checklist

    A handy consumer checklist for you to consult before signing any documents relating to solar installation or financing. Following this list helps ensure that you remain informed and protected during your solar project.

  8.  Sign This Guide

    The final step, but also a new beginning for your solar journey. Be sure to fully review the guide and its recommendations before making the decision to sign. The guide recommends waiting up to 48 hours before signing to make sure you’re getting what’s best for you and your home.

CPUC’s Roadmap is a valuable navigation tool for anyone’s journey to solar and adds a layer of security for homeowners, so they can be confident they are remaining informed and in control of their installation. And when combined with information from Enphase, you can be sure you’re receiving the additional resources you need to reach your solar destination.

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