Introducing Team Australia: Customer Support

Jul 09, 2015

Introducing Team Australia: Customer Support

Enphase entered the Australian market in January 2013, and has since then grown both its presence and success in the region exponentially. Our team Down Under continues to make a big splash in solar segments across the continent, which wouldn't be possible without the knowledge and dedication that comes from the members of our Customer Support.

Get to know the people that make up Australia's Customer Support:

Rob Scholten
Customer Support Engineer
With a passion in renewable energy, sustainable living and electronic gadgetry, Rob has many years experience in solar energy systems and data communications and is skilled in troubleshooting complex problems and providing technical support over the phone.
Like others on the team, Rob is a keen cyclist who commutes to work in all weather.

Namantha Thanthrige
Customer Support Engineer

Namantha is a solar PV engineer with a background in design and project engineering of grid connected systems up to and over 100kW. Having solar industry experience of more than 9 years, Namantha has experience in designing and project engineering of solar PV systems in Australia and Sri Lanka. He has designed solar PV systems for ACT Public schools under the ACT Solar Schools program and organized tender designs and project proposals. Over this period, he has collaborated with installers for technical support on engineering designs as well as on installation and commissioning of projects. While being a fan of cricket, automobiles and Melbourne dumplings he will ensure that you will be provided with the right technical support for your Enphase installations.

Andrew Mitchell
Customer Support Manager

Andrew has a wealth of experience with power electronics and has delivered over 2MW of remote power generation infrastructure including solar PV, wind, diesel and battery storage, powering thousands of homes in Malaysia, Indonesia and Australia.  A career highlight was being introduced to the local delights of the Tahitian island of Makatea by none other than the Mayor, after repairing a damaged solar system and supplying 90 homes with clean energy. In his spare time, Andrew shoots hoops and rocks the drums in two bands, Subject To Change and Torches.
 
Piers Morton
Field Applications Engineer
With over 16 years of solar experience, engineering, manufacturing and installing solar products both on and off grid, Piers is another goldmine of knowledge for our customers. Piers assists designers, installers and business owners to select, install and commission Enphase products in compliance with regulatory standards to achieve performance at or beyond expectations. When asked for a highlight of his career, he said that influencing a change in the Australian solar standards was one of his proudest moments.
Outside of work, Piers keeps himself busy with home renovations and taking care of a young family of six.
Duncan Macgregor
Product Trainer and Field Applications Engineer 
As a CEC accredited solar designer installer and active member of the industry for over 12 years, Duncan comes well equipped for his role as Enphase Energy's product trainer and field applications engineer. He loves nothing more than to spend time with installers! Solar really is his passion. Duncan's experience spans both large and small scale solar, on and off grid including battery storage systems. He has also provided specialist consultancy on projects in Timor, Papua New Guinea, South Pacific, Australia and New Zealand. Duncan holds a Cert III in Renewable Energy Systems, Practices & Design. On the weekends Dunks is a family man, enjoying spending time with his two daughters. A mad keen cyclist, he can also be spotted most mornings arriving at the office in his riding get-up before getting stuck into a day’s work.

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