Support Services
Your one-stop-shop for all service needs-
Transfer Ownership
Just moved into a building with a pre-installed Enphase system?
Transfer ownership to your name to continue warranty coverage and monitoring.
Transfer Ownership -
Premium Monitoring with Enlighten Manager
Enlighten Manager lets you monitor advanced system performance with a host of other features. Click here to know more about the different Enlighten offerings, new features and benefits.
Upgrade today with a one-time subscription fee.
UPGRADE TO ENLIGHTEN MANAGER -
System Health Report
The System health report delivers:
- Energy production & consumption data
- Device replacement history
- Health of each Enphase component in the system
- Insights on your system's performance
Get more with Enphase!
Enphase now offers a variety of services for you to extract more out of your Enphase solar installation. These range from enabling you to get more information on your system and its performance, signing up for enhanced warranty, transferring warranty or purchasing equipment to complement your system.
Top frequently asked questions
- What is Encare?
- How do home owners or installers log into access these service subscriptions?
- What is the current process of transfer of ownership and will it change with Encare?
- How will home owners be able to sign up for Enlighten Manager and how is it different from the way they can upgrade today?
- If I subscribe for a monthly subscription to Enlighten Manager, how will I be able to cancel the subscription?
- Can I cancel my lifetime subscription to Enlighten Manager?
- Does my lifetime subscription of Enlighten Manager transfer to the new homeowner when I sell my home?
- The system won't take my credit card number. Can you take my card over the phone?
- I don't like to use a credit card. Can I send a check?
- Can installers access the Encare portal?
- Will users of third-party owned systems have access to Enlighten Manager Upgrade on Encare?
- How do customers or installers provide feedback on services including bugs?
