How do I troubleshoot a Storage Inactive system status?

Enlighten declares a Storage Inactive (Setting Icon) system status if the state of charge of the AC Battery(ies) has not changed in 72 hours.

To start troubleshooting the system, go to the Devices tab. Click the status link of an individual AC Battery to see current issues for that device. From here, you can get more information and recommended action.

If needed, refer to the Enphase AC Battery Installation and Operation Manual or contact Enphase Customer Support for additional troubleshooting steps.

Related Categories: Storage Software Enlighten Manager