Finding your Envoy

If your system is having connectivity issues, you may need to locate the Envoy to start the troubleshooting process

The Enphase Envoy is a communications gateway that collects information about how your system is performing and transmits that information over the Internet to MyEnlighten. There are several different versions of the Envoy as pictured below:

Your Envoy may be tucked away in a utility room. Or your Envoy may be found in your garage or outside in a water-tight enclosure near your electrical circuit breaker panel or near an electrical sub-panel for your array.

What type of Envoy do you have?

Determine what kind of Envoy you have based on the images below:

Image of two Envoy-S products, one with black case and one with white case

This is the Envoy-S or IQ Envoy

LCD Envoy product image

This is the LCD Envoy

Still having trouble finding your Envoy?

If you can't locate your system's Envoy, you may need to reach out a local installer. If you don't have an existing installer, you can find one using the Enphase Installer Locator.

Related Categories: Troubleshooting