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Reconnecting your LCD Envoy

Steps for reconnecting your LCD Envoy via your Wi-Fi adapter stick

Now that we've determined that your Envoy is connected to the Internet via Wi-Fi, let's reset your Wi-Fi connection to get your Envoy back online and reporting to Enlighten.

Make sure the Wi-Fi adapter stick is installed properly

First, make sure that the Wi-Fi adapter stick is installed in the USB port closest to the Envoy's power plug:


Make sure the Wi-Fi adapter stick is powered on

If the Envoy is powered on, but the Wi-Fi adapter stick is not lit, the USB port itself or the adapter has failed. If this is the case, contact Enphase Customer Support and a team member will help you get back online.


See if your router is within line of sight of your Envoy

Is your home's internet router within line of sight of your Envoy? If so, continue with the steps below. If not, proceed to Manual Network Setup.


Determine if your internet router has WPS (Wi-Fi Protected Setup)

Find your home's internet router and see if it has a WPS symbol near one of its buttons, like this:

Yes, my router has WPS >

If your router has the WPS symbol, move on to WPS Wi-Fi Setup.

No, my router does not have WPS >

If your router does not have the WPS symbol, move on to Manual Network Setup.

Related Categories: Troubleshooting