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Has your system stopped reporting data? Start here to get back up and running.
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How will I know if there’s a problem with my system?
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How do I view or change my Wi-Fi settings on the Envoy-S?
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Who do I contact if I need repairs?
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My system has stopped reporting data. How do I fix this?
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How do I update the password for my home Wi-Fi network?
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My system’s meter has stopped reporting. How do I fix this?
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What to expect when your Envoy is reconnected to the Internet
Congratulations! Your Envoy is back online. Here's what to expect next.
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Finding your Envoy
If your system is having connectivity issues, you may need to locate the Envoy to start the troubleshooting process
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Has your system stopped reporting data? Start here to get back up and running.
Follow these step-by-step instructions to get your system connected to the Internet.
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Who do I contact if I need repairs?
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How do I configure Wi-Fi for the Envoy-S Metered
There are two ways to configure the Wi-Fi connection. Follow one of these methods to connect the Envoy to the Internet and Enlighten.
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How do I create a wireless access point on the Envoy?
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How can I tell if the Envoy is online?
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How do I connect the Envoy to the router?
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How do I update the password for my home Wi-Fi network?
How to reconnect your Envoy or Envoy-S Metered to the wi-fi after a password change or network change.
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How do I configure the Envoy-S with a static IP address?
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How do I view or change my Wi-Fi settings on the Envoy-S?
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My system has stopped reporting data. How do I fix this?
Learn how to get your Envoy back online and reporting to MyEnlighten
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How will I know if there’s a problem with my system?
Understand how the Enphase system monitors operation and performance
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Some of my microinverters aren’t reporting. How do I fix this?
Understand steps to take if some of your microinverters are not providing data
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My system’s meter has stopped reporting. How do I fix this?
Review an explanation of your system's meter and what might be involved if it isn't reporting data