Featured Articles & FAQs
-
Replace an Envoy and Update Enlighten
-
How can I configure the source of energy production that's shown in Enlighten?
-
Service-on-the-Go
-
Get Started with Service Manager
-
How do I register a system in Enlighten?
-
How do I add or modify a branch office?
-
How do I save my login information?
-
How can I change what’s displayed on the Activations List?
-
How do I report a problem?
-
How does Enlighten Manager show consumption data?
-
How recent is the information I see in Enlighten?
-
I know that a system has a consumption meter installed. Why can’t I see the data in Enlighten?
-
Why are all of my panels changing color at the same time (no shading pattern)?
-
What are Enlighten's system requirements?
-
How do I view a time-lapse animation of the system power production?
-
How do I troubleshoot an Envoy Not Reporting system status?
-
How can I see data for a particular device (rather than the whole system)?
-
How can I see which microinverters on my system are having problems?
-
Why does the power graph show battery charge when consumption exceeds production?
-
Where do I find the Environmental Benefits?
-
Where can I find a bell curve of my system’s production?
-
How do I troubleshoot a Production Issue system status?
-
How does the Activation checklist work?
-
What is a grid profile and how do I set it?
-
How do I reset my password?
-
Where do I find my User ID and the system Site ID?
-
How do I customize the welcome email that my customers receive?
-
How do I set my email preferences?
Featured Videos
-
Service-on-the-Go
Self-service return and replacement to help you manage devices with just a few clicks
-
Short (<6 minutes)
Service-on-the-Go with Enlighten Manager and Installer Toolkit
Learn how to use Service-on-the-Go to quickly process returns and replacements and reduce truckrolls.
-
Short (<6 minutes)
Customizing the Installer Dashboard
Understand the customization features of the Enphase Enlighten Manager Installer Dashboard
-
Short (<6 minutes)
How it works Animation
Get a brief introduction to the Enphase M15 Microinverter
-
What is required to pass Stage 4 – Arrays Built?
Understand what determines the completion of Stage 4 - Arrays Built - of the Activation checklist
-
What is required to pass Stage 3 – System Operation Verified?
Read how Stage 3 of the Activation checklist - System Operation Verified - works
-
What is required to pass Stage 2 – Connecting?
Get the details of Stage 2 of the Activation checklist - Connecting
-
How does the Activation checklist work?
Read about the Enlighten Activation checklist and how it helps with system installation
-
What is Activation?
Understand the concept of Activation in Enlighten and how it works
-
How do I update the Envoy software using Enlighten Manager?
Get the steps on how to perform Envoy software updates through Enlighten Manager
-
How do I troubleshoot a Production Issue system status?
Learn about the Production Issue system status and how it can help solve performance issues
-
How do I use the Installer Reference List?
Get details on how the Installer Reference List works, and how it might be useful for you.
-
How do I export a list of my systems?
Review exporting options for the Enlighten Systems List
-
How do I filter by numeric values in the Systems List?
Get tips on filtering functionality with the Systems List
-
How do I use Groups in the Systems List to manage my fleet?
Read about how the Groups option works in the Enlighten Systems List
-
How do I save a search in the Systems List?
Learn how to use your Enlighten Systems List
-
How can I change what’s displayed on my Systems List?
Get details on how to modify Systems List items and preferences
-
How can I tell which of my systems need maintenance?
Review the ways Enlighten allows you to check on how the components of your system are performing
-
How does Enlighten use the Annual Degradation Factor?
Learn about the factors Enlighten uses to calculate production, including Annual Degradation
