Featured Articles & FAQs
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Replace an Envoy and Update Enlighten
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How can I configure the source of energy production that's shown in Enlighten?
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Service-on-the-Go
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Get Started with Service Manager
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How do I register a system in Enlighten?
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How do I save my login information?
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How do I add or modify a branch office?
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How do I report a problem?
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How can I change what’s displayed on the Activations List?
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How recent is the information I see in Enlighten?
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How does Enlighten Manager show consumption data?
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Why are all of my panels changing color at the same time (no shading pattern)?
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I know that a system has a consumption meter installed. Why can’t I see the data in Enlighten?
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How do I view a time-lapse animation of the system power production?
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What are Enlighten's system requirements?
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How can I see data for a particular device (rather than the whole system)?
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How do I troubleshoot an Envoy Not Reporting system status?
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How can I see which microinverters on my system are having problems?
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Where do I find the Environmental Benefits?
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Why does the power graph show battery charge when consumption exceeds production?
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Where can I find a bell curve of my system’s production?
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How do I troubleshoot a Production Issue system status?
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How does the Activation checklist work?
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What is a grid profile and how do I set it?
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How do I reset my password?
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Where do I find my User ID and the system Site ID?
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How do I customize the welcome email that my customers receive?
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How do I set my email preferences?
Featured Videos
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Service-on-the-Go
Self-service return and replacement to help you manage devices with just a few clicks
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Short (<6 minutes)
Service-on-the-Go with Enlighten Manager and Installer Toolkit
Learn how to use Service-on-the-Go to quickly process returns and replacements and reduce truckrolls.
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Short (<6 minutes)
Customizing the Installer Dashboard
Understand the customization features of the Enphase Enlighten Manager Installer Dashboard
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Short (<6 minutes)
How it works Animation
Get a brief introduction to the Enphase M15 Microinverter
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How do I troubleshoot a Storage Inactive system status?
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What is required to pass Stage 3 – Good Communications Established?
Learn the factors that determine when Stage 3 of the Activation checklist - Good Commuincations Established - is complete
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How do I troubleshoot an Envoy Not Reporting system status?
Get the steps on how to diagnose system status messages
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How do I troubleshoot a Microinverters Not Reporting system status?
Get the steps on how to diagnose system status messages
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What are Enlighten's system requirements?
Review the system requirements for Enlighten
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How can my company request access to a system?
Learn the process to allow access to an Enphase system
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How do I grant or remove company access to a system monitored by Enlighten?
Learn how to add companies or users to a system in Enlighten Manager.
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Does Enphase have a mobile app?
Learn about our mobile apps and where to get them.
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How do I provide estimated energy production for a system?
Read about what estimated energy production means in Enlighten
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I know that a system has a consumption meter installed. Why can’t I see the data in Enlighten?
Learn how to request access to consumption data from a system with a consumption meter installed.
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How does Enlighten Manager show consumption data?
Learn how to view your consumption data collected from the Envoy-S Metered in Enlighten Manager
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How can I change what’s displayed on the Activations List?
Learn how to modify Systems List items and preferences
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What should I know about systems using a cellular modem for reporting to Enlighten?
Learn how how to sort your systems list to monitor systems that are using cellular internet connections
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How do I change my temperature reading to Celsius or Fahrenheit?
Learn how you can change the temperature display units in Enlighten.
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How do I add or modify a branch office?
Learn how you can add and modify office branch locations to your company's Enlighten account.
