Featured Articles & FAQs
-
Replace an Envoy and Update Enlighten
-
How can I configure the source of energy production that's shown in Enlighten?
-
Service-on-the-Go
-
Get Started with Service Manager
-
How do I register a system in Enlighten?
-
How do I save my login information?
-
How do I add or modify a branch office?
-
How do I report a problem?
-
How can I change what’s displayed on the Activations List?
-
How recent is the information I see in Enlighten?
-
How does Enlighten Manager show consumption data?
-
Why are all of my panels changing color at the same time (no shading pattern)?
-
I know that a system has a consumption meter installed. Why can’t I see the data in Enlighten?
-
How do I view a time-lapse animation of the system power production?
-
What are Enlighten's system requirements?
-
How can I see data for a particular device (rather than the whole system)?
-
How do I troubleshoot an Envoy Not Reporting system status?
-
How can I see which microinverters on my system are having problems?
-
Where do I find the Environmental Benefits?
-
Why does the power graph show battery charge when consumption exceeds production?
-
Where can I find a bell curve of my system’s production?
-
How do I troubleshoot a Production Issue system status?
-
How does the Activation checklist work?
-
What is a grid profile and how do I set it?
-
How do I reset my password?
-
Where do I find my User ID and the system Site ID?
-
How do I customize the welcome email that my customers receive?
-
How do I set my email preferences?
Featured Videos
-
Service-on-the-Go
Self-service return and replacement to help you manage devices with just a few clicks
-
Short (<6 minutes)
Service-on-the-Go with Enlighten Manager and Installer Toolkit
Learn how to use Service-on-the-Go to quickly process returns and replacements and reduce truckrolls.
-
Short (<6 minutes)
Customizing the Installer Dashboard
Understand the customization features of the Enphase Enlighten Manager Installer Dashboard
-
Short (<6 minutes)
How it works Animation
Get a brief introduction to the Enphase M15 Microinverter
-
Enphase IQ System Installation Training
Watch a detailed walkthrough of the new Enphase IQ microinverter system installation process
-
How do I register a system in Enlighten?
Learn how to log into Enlighten once your installer has completed your system installation.
-
What is required to pass Stage 3 – Good Communications Established?
Learn the factors that determine when Stage 3 of the Activation checklist - Good Commuincations Established - is complete
-
What is a grid profile and how do I set it?
Read how the grid profile helps you understand your system, and how to adjust its settings
-
How do I provide a System Owner with Enlighten Manager?
Get tips on how to install Enlighten Manager on a system owner's device
-
How do I upload an Enphase installation map during an Enlighten activation?
Understand the options available to work with the Enphase installation map and Enlighten activation
-
What is required to pass Stage 4 – System Operational?
Learn how Enlighten Manager determines that Stage 4 - Systems Operational - of the Activation checklist - has been completed
-
What is required to pass Stage 4 – Arrays Built?
Understand what determines the completion of Stage 4 - Arrays Built - of the Activation checklist
-
What is required to pass Stage 3 – System Operation Verified?
Read how Stage 3 of the Activation checklist - System Operation Verified - works
-
What is required to pass Stage 2 – Connecting?
Get the details of Stage 2 of the Activation checklist - Connecting
-
How does the Activation checklist work?
Read about the Enlighten Activation checklist and how it helps with system installation
-
What is Activation?
Understand the concept of Activation in Enlighten and how it works
-
What is the Permission to Operate Setting?
Read details about what the settings in Enlighten mean, and how they work
-
How to set grid profile during Enlighten Activation
See how to set grid profiles during Enphase Enlighten activaton
