100 Results
Clear filtersFeatured Articles & FAQs
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How to Replace and Retire Microinverters
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Replace an Envoy and Update Enlighten
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How can I configure the source of energy production that's shown in Enlighten?
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Service-on-the-Go
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Get Started with Service Manager
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How do I register a system in Enlighten?
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How do I save my login information?
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How do I add or modify a branch office?
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How do I report a problem?
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How can I change what’s displayed on the Activations List?
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How recent is the information I see in Enlighten?
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How does Enlighten Manager show consumption data?
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Why are all of my panels changing color at the same time (no shading pattern)?
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I know that a system has a consumption meter installed. Why can’t I see the data in Enlighten?
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How do I view a time-lapse animation of the system power production?
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What are Enlighten's system requirements?
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How can I see data for a particular device (rather than the whole system)?
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How do I troubleshoot an Envoy Not Reporting system status?
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How can I see which microinverters on my system are having problems?
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Where do I find the Environmental Benefits?
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Why does the power graph show battery charge when consumption exceeds production?
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Where can I find a bell curve of my system’s production?
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How do I troubleshoot a Production Issue system status?
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How does the Activation checklist work?
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What is a grid profile and how do I set it?
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How do I reset my password?
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Where do I find my User ID and the system Site ID?
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How do I customize the welcome email that my customers receive?
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How do I set my email preferences?
Featured Videos
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Service-on-the-Go
Self-service return and replacement to help you manage devices with just a few clicks
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Short (<6 minutes)
Service-on-the-Go with Enlighten Manager and Installer Toolkit
Learn how to use Service-on-the-Go to quickly process returns and replacements and reduce truckrolls.
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Short (<6 minutes)
Customizing the Installer Dashboard
Understand the customization features of the Enphase Enlighten Manager Installer Dashboard
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Short (<6 minutes)
How it works Animation
Get a brief introduction to the Enphase M15 Microinverter
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Replace an Envoy and Update Enlighten
How to replace an Envoy using your Installer Toolkit app
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Labor Reimbursement for Warranty Service<br>(Effective November 1, 2020)
Australia and New Zealand
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Service-on-the-Go
Self-service return and replacement to help you manage devices with just a few clicks
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Enphase IQ System Installation Training
Watch a detailed walkthrough of the new Enphase IQ microinverter system installation process
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Service-on-the-Go with Enlighten Manager and Installer Toolkit
Learn how to use Service-on-the-Go to quickly process returns and replacements and reduce truckrolls.
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Get Started with Service Manager
Use Enphase Service Manager to submit support requests and warranty claims online
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Service-on-the-Go with Installer Toolkit
Use Service-on-the-Go from Installer Toolkit to submit warranty claims, and retire & replace devices with just a few clicks.
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Getting Started Guide: Activating an Enphase System
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Upgrade for per module data through Enlighten Manager
Learn how you can upgrade to Enlighten Manager from MyEnlighten.
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How do I register a system in Enlighten?
Learn how to log into Enlighten once your installer has completed your system installation.
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How to Replace and Retire Microinverters
Ever wonder how to update Enlighten when a microinverter has been replaced? Solar professionals can follow a few simple steps to complete the process without ever picking up the phone!
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How do I disable and enable power production?
With Enphase’s one-button standby mode, you can remotely disable and enable power production using Enlighten Manager in the office or on the job site.
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Why does the power graph show battery charge when consumption exceeds production?
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How can I configure the source of energy production that's shown in Enlighten?
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How can I change the owner of a system?
