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Top frequently asked questions

  1. Why is one of my panels producing less than the others?
  2. Why is the panel grey (or blank)?
  3. Why is the panel black?
  4. How do I move a panel?
  5. Is my system producing if the array isn’t built?
  6. How do I switch between energy and power produced?
  7. Why doesn’t my panel have a serial number on it?
  8. If a module is not producing it is shown as blacked out Why didn’t I receive an alert email?
  9. What is the difference between paid Enlighten Manager and the free per-panel energy data offering?
  10. Will module color in Enlighten Mobile array view reflect module level energy performance?

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