How do I update the password for my home Wi-Fi network?

How to reconnect your Envoy or Envoy-S Metered to the wi-fi after a password change or network change.

If your Envoy uses your home Wi-Fi network to communicate with Enlighten and you need to update the password, you can use the MyEnlighten mobile app (available for iOS and Android) to do so.

First, you’ll need to connect your mobile device to a wireless network created by the Envoy. To turn on this network, enable the Envoy’s AP Mode (AP stands for “Access Point”).

If the Envoy looks like this, briefly press the AP Mode button on the face of the Envoy-S. The LED will turn green, indicating that the Envoy-S is in AP Mode.

This functionality is not available on Envoys manufactured prior to the launch of the Envoy-S.

Once you’ve enabled AP mode on the Envoy, it begins to broadcast a wireless network that you can join. Go to your mobile device’s Wi-Fi Settings screen and connect to the Envoy’s wireless network. The name will include the last six digits of the Envoy serial number.

After you’ve confirmed that your mobile device is connected to the Envoy’s wireless network, launch the MyEnlighten app. The app will display the Envoy’s home screen.

Scroll down to the Monitoring section and tap the Wi-Fi row.

You’ll be prompted to enter the password for the Envoy, which is the last six digits of the Envoy’s 12-digit serial number. You can find the Envoy’s serial number either on the bottom or the back of the unit.

Next, tap the View Networks button, then select your home network from the list of available networks. Enter the password for your home network and tap the Connect button. The app will confirm that you’ve successfully connected to your home network and the monitoring section on your Envoy home screen will look like this:

Once you’ve established a successful connection, return to your mobile device’s Wi-Fi settings and disconnect from the Envoy’s network. This will allow your mobile device to reconnect to your home network and the Internet.

Related Categories: Troubleshooting